We recognise that Cadent has a significant part to play in providing a cleaner, greener, responsible and sustainable future.
Underground and out of sight, this piece of Liverpool’s history has helped bring energy to the city’s iconic waterfront for almost 170 years.
What else should you do?
We offer services to households and businesses
Innovation is about doing things differently to benefit our customers and improve our efficiency. By embracing innovation, we can find the most up-to-date tools and techniques to keep the gas flowing.
The Priority Services Register (PSR) helps energy companies like us look after customers who have extra communication, access or safety needs.
If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.
Connecting to our network
Further information relating to these charges can be found in Briefing Note 19.2.
General Conditions of Contract for self lay systems above 2196000KWH February 2017
General Conditions of Contract for self lay systems below 2196000KWH February 2017
General Conditions of Contract for Site Engineering Works for Connected Offtake Systems
Sometimes when IGTs/UIPs want to connect to our network an easement may be required before work can begin.
Start Date Notifications: Please fill in this spreadsheet to inform us of planned low pressure and medium pressure connections where you are laying no larger than 63mm infrastructure
Specification for the Design of System Extensions, Connections and Services to below 7Bar Systems (TSPNP14e) TSPNP14e
Additional mains location guidance is provided in briefing note 11.
Lead time for submissions is D+21.
Calls will cost 7p per minute plus your provider's connection charge.
For escalations please contact: Jemima Mitchell or Claire Wilcox.
* All calls are recorded and may be monitored. Please only call the national gas emergency number 0800 111 999 if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. If you have an issue with your gas boiler or any other gas appliance please see this advice.
Modern Slavery Statement