The plan was developed in consultation with our customers, stakeholders and industry with over 1 million interactions with our customers and stakeholders.
Cadent was awarded Disability Confident status for a range of measures it is taking to recruit and retain employees with disabilities.
What else should you do?
We offer services to households and businesses
Innovation is about doing things differently to benefit our customers and improve our efficiency. By embracing innovation, we can find the most up-to-date tools and techniques to keep the gas flowing.
As the nights get colder and darker, the chance of severe weather increases. We're dedicated to keeping our customers safe and warm, whatever the weather.
If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.
We operate a 24/7 press office.
Stephanie van Rosse
T: 01455 231 131
M: 07767 337 343
Press Officer – North West
M: 07970 694 897
Press Officer - Midlands (West Mids & East Mids)
M: 07899 983 792
Press Officer - North London & East Anglia
M: 07810 853 075
Stay up-to-date with all the latest news from Cadent and find out what's happening in your area.
If you are looking for additional information or would like access to our content library, please contact one of our press officers from the list above.
* All calls are recorded and may be monitored. Please only call the national gas emergency number 0800 111 999 if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. If you have an issue with your gas boiler or any other gas appliance please see this advice.
Modern Slavery Statement